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Timetables

Timetables

Check real-time timetables and plan your journeys in just a few seconds.

Online services

  • Icône-rdv-agence

    CTS agency appointment

    Book an appointment at the CTS agency to avoid waiting in line.
  • Click-collect-logo

    Click & Collect

    Order your Badgéo card online and collect it at the CTS agency!
  • Mobistras

    Accessible transport service for people with reduced mobility, by reservation only.
  • logo flexhop

    Flex’hop

    Book your on-demand trip online or by phone.

FAQ

agence-commerciale-CTS-gare-centrale

The CTS agency at 9 Place Saint-Pierre-Le-Vieux in Strasbourg is temporarily closed.

In the meantime, you can visit the CTS agency at the following address:

  • Strasbourg Central Station, Level -1 (opposite Vélhop)
  • Monday to Friday, 9 am to 5 pm

You have two options:

  • Onto a physical Badgéo card.
    • Via the CTS app: go to Purchase > On my Badgéo card.
    • Or at a self-service terminal at the CTS agency.


Don’t forget this step: without loading the TER add-on, it will not appear on your Badgéo card and SNCF inspectors will not be able to see it.

  • On Badgéo on mobile (Android only).

Activation of the TER add-on on the Badgéo on mobile feature of the CTS app is automatic, provided your entitlement has been approved and you hold a valid CTS subscription.

Also see: 

First of all, you must apply to open or renew your entitlement to the TER add-on. This entitlement is valid for up to 12 months.

STEP 1: APPLY TO OPEN OR RENEW YOUR ENTITLEMENT

Where can you apply?

  • Online: log into (or create) your CTS customer account, then go to > Travel on TER at no extra cost or sign up for your subscription online.
  • On the CTS app: via the Badgéo on mobile feature (Android only).
  • At the CTS agency: 
    Please bring your Badgéo card.

Your Pass Mobilité subscription automatically ends after 12 months. There is no automatic renewal of the contract.

 

If you wish to continue your subscription, you must complete the renewal form and send it back to us before the 10th of the month:

 

  • directly at the CTS agency.
  • by post to: CTS - DRCDC Pôle commercial, 14 rue de la Gare-aux-Marchandises - CS 15002 – 67035 STRASBOURG CEDEX.
  • or directly by email to: polecommercial@cts-strasbourg.fr

STEP 1 - Download and complete the subscription form 

 

STEP 2 - Submit your application:

  • directly at the CTS agency.
  • or by post to CTS - DRCDC Pôle commercial, 14 rue de la Gare-aux-Marchandises - CS 15002 - 67035 STRASBOURG CEDEX
  • or directly by email at polecommercial@cts-strasbourg.fr

 

Careful: Incomplete applications cannot be processed.

 

You will be contacted once your application has been received.