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Mobistras, the adapted transport service

véhicule-mobistras

Mobistras is a public adapted transport service for eligible people who cannot use the standard CTS network to travel within the Eurométropole de Strasbourg.

🔁 Service available 7 days a week, from 5 am to midnight (except 1 May)

♿ Adapted vehicles and specially trained drivers

🏠 Pick-up right outside your home

How do I book my journey?

Phone

Mon –> Sat : 6:00 - 20:00
Sun : 9:00 -16:00

E-mail

Send an email at least 24 hours before your journey

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Need help making a call? Use Acceo

An Acceo interpreter supports you throughout the call.

Accessibility solutions for deaf and hard-of-hearing users.

Who can use it ?

 

✔ Holders of a Carte Mobilité Inclusion (CMI) or a disability card

✔ People declared eligible by the Eurométropole de Strasbourg’s medical commission

How do I register?

✅ You have a CMI or disability card

  1. Download the registration form
  2. Complete it
  3. Send it to the Eurométropole de Strasbourg by post or email

ℹ️ You will receive a reply by post

For any questions, please contact +33 3 68 98 51 15.

❌ You do not have a CMI card

  1. Download the medical form
  2. Have it completed by your doctor
  3. Send it to Relais Emploi Santé Insertion by post or email

ℹ️ You will receive a reply by post

For any questions, please contact +33 3 68 98 51 15.

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Are you a person with reduced mobility visiting Strasbourg for a few days?

If you hold a disability card or a Mobility Inclusion Card (CMI), you can use Mobistras during your stay.

To register, please email a copy of your disability card or CMI, along with your travel dates.

For any questions, please contact +33 3 68 98 51 15.

How much does a Mobistras journey cost?

 The Mobistras service is accessible with a CTS ticket or pass.

💵 Tickets can be purchased from the driver (emergency ticket).

✅ Validation is compulsory on board.